Refund policy

Our products are digital files that you can download as soon as you pay, so purchases are normally final.

When you get a refund or a fix

• The file does not open or is damaged: we send a working copy, or refund you if we cannot.
• You were charged twice for the same order: we refund the extra payment.
• The file is clearly not what the listing describes: we refund you.

Email support@workbench.example within 14 days of buying, with your order details and what went wrong.

How refunds are paid

Refunds go back to the original payment method. Crypto refunds are sent in the coin you paid with, to a wallet address you give us, for the US dollar value of your order at the time of the refund, less the network fee.